Important: Holiday hours and delivery times

IMPORTANT REMINDER: Keep your season bright & stress-free! Order your diabetes supplies early! 

The holiday season is nearly here, and we want to make sure you have all the diabetes supplies you need, right on time. With shipping times potentially affected by holiday schedules, planning ahead can keep things running smoothly. 🧣😌 

 Helpful Holiday Tips 

  • 📦 Stock up: Consider ordering enough for two (2) months to carry you through the holiday period 
  • 🏥 Insurance & coverage: Additional quantities may be subject to coverage limitations. If an order is placed early, we’ll ship as soon as your plan allows. Look out for a notification from Diabetes Express with specific shipping details if this applies. 
  •  Order timing: If your order is a bit early, you’ll get an update from us with the details on when it can ship. 

Canada Post Labour Disruptions 

  • ❗ To ensure your orders continue to reach you without delay, we’re ready to switch over to Purolator if the strike occurs. If you have a PO box address, we kindly ask that you provide an alternative address for seamless delivery. If an alternative carrier is unable to service the address, your estimated delivery date may be extended. Please know we’re committed to getting your order to you and will ship it as soon as the carrier accepts it. 

Thank you for being part of our amazing community. Our team is here to help you stay prepared and feel at ease this holiday season. If you have any questions at all, just reach out—our team is always here for you. 

Warm wishes, 

--Your Diabetes Express Team💙🎁 

 

Insulin Shipments, Holiday Hours & Closures  

December 18, 2024

Last Day for Insulin Orders for 2024

December 24, 2024

Open until 12:30pm EST ( Half Day)

December 25, 2024

CLOSED

December 26, 2024

CLOSED

December 31, 2024

Open - until 12:30pm EST - BC orders must be placed by 12:30pm EST in order to be processed for the 2024 calendar year.

January 1, 2025

CLOSED

January 2, 2025

Open - only ambient products shipping ( no insulin or cold chain)

January 6, 2025

Standard Operations - Insulin ( cold chain products) begin to ship again.

 

Monday January 6, 2025: We will resume our regular business hours 8:30AM – 7:00PM EST.

 

NOTE: BC Pharmacare coverage ends on December 31, 2024, and your deductible resets on January 1, 2025. To have your order count towards your Pharmacare 2024 deductible, please ensure that your order is placed no later than 12:30PM EST on Tuesday December 31, 2024.